Titan Technologist Professional Service Plan
Consider a Titan Technologist when you need professional insight for networking projects, evaluations and system upgrades. JCTi will provide a Technologist onsite, to meet all of your company’s technical needs. Our Titan Technologist will work with your staff to develop the requirements for the project, implement the project, and perform final testing. You’ve tried the rest, now try the best!
All services are included for a monthly service charge. Service charges are project based.
| Consultant | Duties |
| Microsoft Help desk | Aids in support of core Microsoft products such as Word, Excel, PowerPoint, and internet explorer. |
Level 1 Technologist | Aids in support of core Microsoft products, and limited workstation operating system function. |
Level 2 Technologist | Supports Microsoft workstation operating systems including virus, spyware, and networking issues. |
Level 3 Server Technologist | Supports operating systems such as windows 2003, windows 2008, all forms of Linux and UNIX. |
Level 3 Network Technologist | Supports all components of networking including major vendors such as Cisco, 3Com, and HP. |
Level 3 Security Technologies | Supports all components of security such as firewall, Intrusion detection, spam, penetration testing, packet sniffing, viruses, and spyware. |
| Level 3 Database Administrator | Supports multiple type of databases such as Oracle, MS SQL Server, MySQL, and Postgresql. |
| Level 3 Programmer | Supports multiple types of programming languages and framework. |