Standard Service Contract

All customers of Johnson Computer Technologies Inc will receive:

• Informative voice response within 4 hours of notification
• Limited customer training
• Usernames and Password to access our company’s 24 hour pager through the World Wide Web.

Yearly Service Contract

Johnson Computer Technologies Inc. will provide:

• On site emergency service response within 24 hours of notification.
• Informative voice response within 4 hours of notification.
• Customer documentation on services rendered.
• Limited Customer training.
• Usernames and Password to access our company’s 24 hour pager through the World Wide Web.
• Customer email accounts on the johnsoncc.net domain.
• Loaner computers (when available).
• Offsite storage of backup tapes.
• 10% discount on hourly service rate.